HeaderPolicies Home Home Search Help Careers News Events Contact Us

Policy 5.13
Automatic Forwarding of Email from the Emory Office 365 Environment

Responsible Official: Enterprise CIO and Sr. Vice Provost for Library Services and Digital Scholarship
Administering Division/Department: LITS: Library & IT Services
Effective Date: September 01, 2009
Last Revision: July 07, 2017

Policy Sections:


This policy sets forth the terms concerning automatic forwarding of email from the Emory Office 365 environment.


This policy applies to all users of the enterprise Emory Office 365 environment.

Policy Details

The Emory Office 365 email system is designed for the secure, encrypted transmission and storage of email messages within Emory Healthcare and Emory University.  
In order to preserve this high level of email security, for Emory personnel that use email for the transmission or receipt of patient or other confidential information, the forwarding of email to a system outside of the Emory Office 365 environment will not be allowed.  This includes other Emory Department Email as well as outside email providers like Gmail, Hotmail, and Yahoo Mail.
Emory personnel who do not use email to transmit or receive patient or other confidential information can request that automatic email forwarding be activated by completing a request via https://help.emory.edu.
Note: Members of the Emory Healthcare and Woodruff Health Sciences are not allowed to forward email under any circumstances.


  • Failure to comply with this policy may have legal consequences and may result in:
    • Suspension or termination of access;
    • Disciplinary actions (up to and including termination of employment) in accordance with applicable university policy.



Confidential Information Confidential data/information is considered to include, but is not limited to Social Security Number (SSN), credit card numbers,  student information not suitable for inclusion in a directory (grades, billing information, class schedules, etc.), electronic protected health information (EPHI), government issued identification numbers (drivers license numbers, passport numbers, visa numbers, etc.), financial account numbers stored in conjunction with the access codes or PIN's needed in order to access the accounts, and other financial information.

Related Links

Contact Information

Clarification of Policy  Jay Flanagan  404-727-4962  jflanag@emory.edu 

Revision History