Policy 5.13
Automatic Forwarding of Email from the EmoryExchange or the Emory Office 365 Environment

Responsible Official: Enterprise CIO and Sr. Vice Provost for Library Services and Digital Scholarship
Administering Division/Department: LITS: Library & IT Services
Effective Date: September 01, 2009
Last Revision: November 08, 2015

Policy Sections:


This policy sets forth the terms concerning automatic forwarding of email from the EmoryExchange or Emory Office 365 environment.


This policy applies to all users of the enterprise EmoryExchange or Emory Office 365 environment.

Policy Details

The EmoryExchange and Emory Office 365 email systems are designed for the secure, encrypted transmission and storage of email messages within Emory Healthcare and Emory University.  
In order to preserve this high level of email security, for Emory personnel that use email for the transmission or receipt of patient or other confidential information, the forwarding of email to a system outside of EmoryExchange or Emory Office 365 environments will not be allowed.  This includes other Emory Department Email as well as outside email providers like Gmail, Hotmail, and Yahoo Mail.
Emory personnel who do not use email to transmit or receive patient or other confidential information can request that automatic email forwarding be activated by completing a request via https://help.emory.edu.
Note: Members of the Emory Healthcare and Woodruff Health Sciences are not allowed to forward email under any circumstances.



Confidential Information Confidential data/information is considered to include, but is not limited to Social Security Number (SSN), credit card numbers,  student information not suitable for inclusion in a directory (grades, billing information, class schedules, etc.), electronic protected health information (EPHI), government issued identification numbers (drivers license numbers, passport numbers, visa numbers, etc.), financial account numbers stored in conjunction with the access codes or PIN's needed in order to access the accounts, and other financial information.

Related Links

Contact Information

Clarification of Policy  Jay Flanagan  404-727-4962  jflanag@emory.edu 

Revision History

  • Version Published on: Nov 08, 2015 (Minor revisions (Office 365 inclusion))
  • Version Published on: Sep 29, 2010 (Original Publication)